Refund policy
We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free purchase experience.
In an unlikely event if any merchandise you have bought from us is not received in good condition/ not fitting well is eligible for EXCHANGE.
CLEARANCE SALE PRODUCTS are eligible only for Size Exchange.
Exchange/ Return Policy :
- Exchange is accepted within 3(three) days of delivery of product with an additional charge of 100/-
- No Returns. Store Credit can be provided with a validity of 6 months.
- Each Order (excluding Handcrafted Jewelry) is eligible for exchange only once.
- Handcrafted Jewellery is not eligible for Return/ Exchange.
- Made-to-order/Custom-made products will not be replaced or returned.
- Clearance Sale products are eligible for size exchange only once. Additional charge of 100/- will be charged for exchange.
- We do not offer Refunds.
Exchange/ Return Procedure :Â
- Please contact us either on WhatsApp or through email and provide the Order details.
- Customer Support will confirm the exchange request and will inform you about the pickup process.
- Please share the following details: Order Number, Name of the customer, Products which customer wants to Exchange and Reason for exchange.
- Please ensure that the product is in unused and original condition. Product should have the price tag, label and original packing.
- We charge an amount of 100/- for exchange and all replacements/pickups are scheduled by us in case of serviceable pin codes.